AI-powered strata operations & concierge

Understand your building. Fix issues faster. Without the runaround.

StrataQ answers body corporate and strata questions in seconds — and turns repair requests into tracked, transparent issues for caretakers, committees and strata managers.

Answers tailored to Australian strata legislation, state by state.

Who is StrataQ for?

One shared record of the building, seen from four different seats.

Instant answers, and a repair report that actually goes somewhere

Most strata questions have an answer you're entitled to know today. You shouldn't have to email a manager and wait a week to find it out.

  • Ask anything in plain English — by-laws, repairs, levies, meetings, pets, parking, noise.
  • Free and unlimited. No sign-up, no login, no app download.
  • Upload a by-laws PDF or agreement and ask questions about it directly.
  • Report a repair in the same chat and it becomes a tracked issue.

One login for everything happening in the building

Committee members shouldn't have to reconstruct what's going on from forwarded emails and hallway conversations.

  • Every open issue in the building on one screen, with its current status.
  • Full history per issue — who reported it, who was notified, what happened next.
  • Visibility of what residents are actually asking about, so agendas write themselves.
  • No chasing anyone for a status update before a meeting.

Frictionless job dispatch, no password required

Caretakers get work from every direction — texts, calls, notes under the door. StrataQ turns that into one list.

  • Jobs arrive already described, categorised and located.
  • Open an issue straight from an emailed secure link — no account needed.
  • Update status once and the resident, committee and manager all see it.
  • Nothing quietly dies in an inbox, because every issue has a status.

Less time relaying emails, more time adding strategic value

Much of a manager's day disappears into relaying information between residents, committees and trades. That relay is the part StrataQ removes.

  • Residents self-serve the questions that don't need you — by-laws, process, entitlements.
  • The ones that do reach you arrive structured, not as a forwarded thread.
  • Up-to-date statuses across repairs, maintenance and communications.
  • The time you get back goes into budgets, projects, compliance and planning.

How does a strata repair get tracked?

Five steps from a chat message to a resolved issue everyone can see.

  1. 1

    The resident describes the issue

    Natural-language chat, in their own words. Photos and documents can go in too, and StrataQ asks the follow-up questions a tradesperson would want answered.

  2. 2

    StrataQ categorises it and checks responsibility

    The request is structured into a single issue record — location, category, description — with plain-English guidance on whether it is likely lot owner or common property under your state's strata legislation.

  3. 3

    The right person gets a secure link

    Caretaker, building manager or strata manager is emailed a direct link they can open without creating an account. If we already hold their details for the building, the resident doesn't get asked for them again.

  4. 4

    The status timeline stays current

    Every touchpoint is a timestamped event on the issue — reported, notified, viewed, in progress, resolved — visible to the resident, committee and manager at the same time.

  5. 5

    It becomes part of the building's record

    Resolved issues stay on the building's history, so the next question about that leak, that lift or that fence has context behind it.

Which strata laws do the answers follow?

Answers are tailored to the state your building is in, and to whatever your scheme has shared about its own by-laws.

  • New South Wales

    Strata Schemes Management Act 2015

  • Queensland

    Body Corporate and Community Management Act 1997

  • Victoria

    Owners Corporations Act 2006

  • Western Australia

    Strata Titles Act 1985

Want the detail? Read the Australian strata law guide.

Frequently asked questions

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Free for residents · No sign-up · Built for Australian strata

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